Privacy Policy

1. Introduction

DexMetal ("we," "our," or "us") operates the Basel Convention Competent Authorities API service. This Privacy Policy explains how we collect, use, and protect your information when you use our API service.

2. Information We Collect

We collect the following information:

• Account Information: Optional email address or company name if you contact support.
• API Usage Data: Request timestamps, endpoints accessed, and response codes.
• Technical Data: IP address, browser type, and device information for security and analytics.

3. How We Use Your Information

We use collected information to:

• Provide and maintain the API service
• Monitor API usage and ensure service reliability
• Detect and prevent fraud or abuse
• Send service updates or operational notices
• Improve our service and develop new features

4. Data Storage and Security

Your data is stored securely on Railway infrastructure with industry-standard encryption. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or destruction.

5. Data Sharing

We do not sell or rent your personal information. We may share data with:

• Service Providers: Railway for hosting infrastructure
• Legal Requirements: When required by law or to protect our rights

6. Data Retention

We retain minimal support contact information and usage logs for as long as necessary to maintain service reliability and security. You may request deletion of your data by contacting us at support@dexmetal.com.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt-out of marketing communications

8. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies. You can control cookie preferences through your browser settings.

9. International Data Transfers

Your data may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

10. Children's Privacy

Our service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through a notice on our website. Continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or requests, contact us at:

Email: support@dexmetal.com
Website: dexmetal.com